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Our new version of online rentals is focused on renting instruments to students, so it's called Online School Rentals. Once it is active in your system, you can find it under Modules > Online School Rentals.

 

The Rental Products Tab

We wanted this feature to be as flexible for your use as possible, so we have created a way for you to make 'virtual' rental products that don't have to be tied directly to physical products saved in the system. Why is that a good thing? This virtual product allows the customer to complete checkout on a rental and allows the rental contract to be created and does not have to assign a serial number until you are ready to do so.

In that way, if you have multiple locations, you are able to add items from any location, so whatever item you have on hand whenever you open and fulfill the rental contract can be assigned in this way.

You also have the option of having the Rental Product assign inventory serial numbers automatically from products you have created in the standard product area.

You can click the +Create Rental Product button at the top to make a new item. For Rental Products you have created, you will see line items for each with key details, and you can click to Edit or Delete them on the right.

 

Creating Rental Products

When you create a Rental Product you'll see this window:

Please Note: You do NOT have to recreate rental products here that you have already created in the normal Products module. If you use an already created product, you can just add that item in the Rental Builder in the next step linked below without having to do that work here. Understand that if you use a standard product, a serial number from that product will be assigned to each new contract that is created automatically. If you create a Rental Product from this area, it does not have to assign serial numbers until you are ready to do so.

Add the title for your item and a description. These will appear on the website when customers view the product. You will also need to select a Rental Contract Profile that you would want to use for the item. If you have not already done so, you will need to set up your contract profiles under Settings > POS Settings > Rent to Own. You won't be able to save a Rental Item until you have a Contract Profile to assign to it.

You are able to add up to six images to a rental, if needed. The first one you add will be the primary image that is used on the category page where the customer will see the item and will be the main image that loads when the customer views the page that is just for the Rental Product. Your images should be either Jpeg or PNG and should be 2000 pixels or less in the largest dimension. File size should be less than 4mb.

 

Item Condition and Options

If you use serialized Conditions, such as Brand New, Excellent, Used, etc., for your rental items, you can check the box for that and you will see Condition Levels for each item Condition you have chosen in the Settings > POS Settings > Products area. You can set different purchase Price and Rental Price amounts for each condition level as needed.

If the item has different Options for the same product, such as Sizes for a violin in the example below, you can check the box to set up Options and enter the Option Title (e.g. Size) and Option Values (e.g. 1/4 Violin). If your different options have different Purchase Prices and Rental Prices, you can enter those as well.

If you are no longer carrying a certain Option, you can Deactivate it and it will no longer display as a rental option a customer can choose.

If a Rental Product you are creating has both Conditions and Options, the system will list out each Active Option with all Condition levels, as in this example, and pricing can be set differently for each Option.

 

Products to Fulfill From

You are able to assign Products to Fulfill From, so if a certain Option for a Rental Product would come from a specific physical product you have saved in the system, you can search for that item and have the system draw inventory from it as it fulfills contracts for that item. This will assign a serial number from that product to the new contract automatically. You can list more than one item to fulfill from and the system will draw inventory from the first until it is out, then will draw from the second, and so on.

Go to Part 4: Rental Builder