Automated Rental Contract Emails

October 01, 2024October 01, 2024

The Music Shop 360 Rental Contract system sends up to four different emails out to contract-holders. Three of these can be controlled by the toggles in the Settings > POS Settings > Rental Contracts area. The first one listed below is the one that cannot be controlled by a toggle, it is just the automated receipt for each successful payment. Here are the different types of emails with examples:

  1. Autopay Receipt - This is the receipt that the system sends to the customer when a payment is made via Autopay. There is not a way to turn this off, as it is a required part of any transaction.

Subject - Your recent auto-payment from Your Store Name.

Body - It is just like the receipts from Register transactions in cases where the receipt is emailed.

  1. Autopay Reminder Email - This is sent 5 days before the Autopay is due. It reminds the customer that their card will be automatically charged.

Subject - Your payment to Your Store Name is due soon.

Here is an example of what the email body looks like:

Image_2020-03-02_at_3.27.49_PM.png

  1. Late Fee Reminder - This is sent whenever the contract incurs a late fee.

Subject - Rental payment is late - Your Store Name

Here is an example of what the email body looks like:

Image_2020-03-02_at_3.25.49_PM.png

  1. Payment Due Soon Reminder - This is sent five days before the payment is due to anyone who does not have Autopay enabled.

Subject - Your payment to Your Store Name is due soon.

Here is an example of what the email body looks like:

Image_2020-03-02_at_3.24.59_PM.png

 

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