Add or Remove a Customer from a Mailing List
Steps for Adding a Customer to a Mailing List Click Customers > Customer List. Search for the Cus
The system is able to allow you to save multiple Cards on File for your customers. These can be used in several areas of the system, but are not yet usable system-wide. They can currently be used for:
It will only work if you use our integrated processing with MusicShop360 Payments.
You can get to this part of the system by clicking Customers > Customers and searching for the customer, then clicking on the name to open the profile.
You can add cards on file on the left side of the panel by clicking the Add button, as pictured below:
Cards saved on file will appear in a list below the Customer CC heading. If you click to add a card number, you'll see a simple interface to do so, and you can just swipe the card to add it. You'll need to be signed into a Till that has an integrated processing terminal configured if you want the system to verify the card is valid. You can also choose to manually enter the card info if you like.
With a card on file in the account, you will be able to allow the customer to use it for any payments requiring tokenization. For example, at the Register, with the customer loaded, if you use Card as a payment type, you can choose to use a Card on File without having to swipe it, so it's useful for phone orders or other situations where you wouldn't normally be able to swipe a card. You can also add a new card on file using this interface with the Save Card on File checkbox. Here is how it shows up when using Card as a payment method:
You can also use it in the Rental Contracts module and in the Subscriptions module, and that option will appear where you choose the card when setting up Autopay. Here is what it looks like in a Rental Contract:
With AutoPay set to ON, when you click Manage, you are able to set a Primary and Secondary card, and any cards on file will automatically appear in the selection list.
In the Subscriptions module, if you go to Products > Subscriptions and click the gray-circle on the far left with the number of subscribers, you are able to see a list of all subscribers and the status of their subscriptions. If you click on a customer name, you will see the following, and any saved cards on file will be available in the drop-list pictured, and new ones can be added, if needed:
Please note that customers will also be able to use their card on file when doing an Online Rental Contract or an Online School Rental, or when doing an online Subscription signup. Also note that at this time, the shopping cart for web orders does not integrate with this feature, so for normal web orders, customers will still need to enter their card information.
Steps for Adding a Customer to a Mailing List Click Customers > Customer List. Search for the Cus
Steps for Creating a Customer in the Register Click the Register Button in the upper left. Click the
You can get to this part of the system when you first log in by clicking Customers > Customer Gro
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