How can we help?

We send four emails. Three of which can be controlled by the toggles in the Settings > POS Settings > Rental Contracts area. The first one is the one that cannot be controlled by a toggle. We just automatically send it:

1. Autopay Receipt - This is the receipt that sends to the customer when a payment is made via autopay. There is no way for the store to turn this off. Subject - Your recent auto-payment from . Body - It is just the receipt from the till like other till transactions where the receipt is emailed.
2. Autopay Reminder Email - This is sent 5 days before the autopay is due. It is reminding the customer that their card will be automatically charged.

Subject - Your payment to is due soon.

Here is an example of what the email body looks like:

3. Late Fee Reminder - This is sent whenever the contract incurs a late fee.

Subject - Rental payment is late -

Here is an example of what the email body looks like:

 

4. Payment Due Soon Reminder - This is sent 5 days before the payment is due to anyone who does not have Autopay enabled.

Subject - Your payment to is due soon.

Here is an example of what the email body looks like: