System Updates
November 9 - 15
New
Nothing New This Week
Improved
Improved Receipt Printing in the Register
We have updated and improved the print window for receipts in the Register. For full details, click here. Changes include:
- Clear receipt paper size selection (8.5 x 11 vs thermal)
- Multi-select for additional paper receipts
- Addition of Work Order Claim Ticket option
- Ability to select form style receipts in addition to the default
- Clearly labeled sections for digital receipt options
- Change Due and transaction summary have been moved to the top.

Layaway and Special Order Details in the Register
You can now click to view details in the Register for Layaways and Special Orders. Changes include:
- New titles specifying whether the item is a payment or a pickup.
- Clickable item numbers that open the Layaway or Special Order directly from the Register.
- Expandable / collapsible table section that shows Layaway and Special Order details such as: next payment dates and amounts, remaining balances, item images, SKUs, and serial numbers.

Progress Bar for Online School Rentals
Your customers will now see a progress bar at the top of the Online School Rentals window. This new visual indicator helps customers track their progress, showing how far they’ve gone and how many steps remain to complete their rental setup.

Improved Product Selection in OSR Rental Builder
We have released optimizations to the Online School Rentals Rental Builder search. The Search Product button has been renamed Add Product for better clarity. The product panel now offers contextual search, displaying results as you type. A new Select button has been added beside each search result, allowing you to add multiple products without closing the panel.
Type-to-Search for School Selection for OSR
Your customers can now type to filter options in the School District and School drop-lists during the Online School Rental process, making it faster and easier to find the correct selection.
Fixed
Unable to Re-Save Quote After Loading into RegisterRetailers reported that after saving a Quote, reloading it into the Register, and adding another item, the system was preventing you from saving it again. All Quotes affected by this issue and the root misbehavior have been fixed.
Incorrect Tax Handling on Orders Module RefundsWhen processing refunds through the Orders module for payments collected online, the tax amount was staying positive instead of reversing correctly. This issue did not affect refunds processed in the Register. We have fixed this issue.
Coupons Not Applying to ClassesWe fixed an issue where coupons were not applying discounts to eligible classes.
Incorrect “Created By” User Display on New Work OrdersWhen a new Work Order was created, the “Created By” field was sometimes displaying the wrong user's name or or was blank until the record was saved. We have fixed this issue. Work Orders affected by this issue now reflect the correct user name.
“Add to Cart” Visibility Settings Not Respected in Product VariantsVariants configured to Show Price on Website but not set to Show Add to Cart Button were previously displaying the add to cart option anyway. We have fixed this issue so all variants display as set.
Serialized Inventory Status Incorrect After Contract ExchangeWe resolved an issue where exchanging a Rental Contract item caused serialized inventory items to incorrectly update their status.
Unable to Create New Rental Contract and Take Payment in the RegisterWe fixed an issue where Rental Contracts were showing incorrect information and not adding payment to the Register. In addition, scheduled payments and due date were not calculating correctly for these new contracts.
Margins Report and End Of Day Report Discrepancy on Shopify SalesWe fixed an issue causing daily Margin and End of Day (EOD) totals to not reconcile correctly for Shopify sales revenues. The system now accurately aligns sales data to ensure consistent Margin and EOD reporting.
System Creating Receiving Orders for Fully Received Purchase OrdersWe added validation to prevent the system from creating a Receiving Order (RO) for a fully received Purchase Order (PO). This ensures data consistency and prevents duplicate or invalid receiving records. Users will now see the message:
“Cannot create a Receiving Order for a fully received Purchase Order” and will be redirected to the related PO page.
Product Sale Price Not Populating in the RegisterWe fixed an issue in the register where some items with sale prices were not populating their sale price, and displaying regular price instead.
Digital Download File Name Doesn't Appear on New Product PageWe have fixed an issue where the digital download file was not showing up under the Website Settings tab of the edit product page.
Welcome Email Not Sending After Opt-In ConfirmationCustomers were receiving the opt-in confirmation email but not the follow-up Welcome email, which often contains incentives such as coupon codes that were promised to customers who signed up. This issue has been resolved so that the Welcome email now sends automatically after a customer confirms their opt-in.
Incorrect Decimal Discounts Assigned to CustomersWe resolved an issue where some customers were randomly assigned unauthorized discounts displayed as decimal values. The discount assignment logic has been updated to ensure only valid percentage-based discounts are applied to the correct customer profiles.
That's all for this week. Thank you for being part of the MusicShop360 family. Take care, we love you!!
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