Release Notes Through 2025-11-22

November 26, 2025November 26, 2025

System Updates 
November 16 - 22

 

New
Nothing New This Week 

 

Improved

Customizable Add-On Message for Online School Rentals Checkout
You can now customize a message regarding Add-Ons displayed for OSR during checkout. You can configure this under Settings > POS Settings > Rental Contracts. 

Image showing the Add-On Message setting for MusicShop360 Online Rental Contracts..

Tracking Number Field for Purchase Orders and Receiving Orders
We’ve added a new area in the Ship To section that allows users to associate a tracking number with their Purchase Orders. Once entered, the tracking number will also appear on the corresponding Receiving Order.

Image showing the Tracking Number area for purchase orders.



Fixed

Amount Due in Rental Contract Not Correct When Printed
We resolved an issue where the Amount Due displayed in contract printouts did not match the Amount Due Today in the contract or the amount shown in the contract print preview. All three values now stay consistent and accurately reflect the correct amount due.

School Delivery Option Blocking Checkout
We fixed an issue that prevented some customers from completing checkout when selecting the School Delivery option during the Online School Rental process.

Rental Contract Serial Number Change
We’ve resolved an issue where updating the serial number on a Rental Contract would unintentionally change the payment Due Date. 

Refund User Permissions Not Working Correctly
We resolved an issue where users without refund permissions could still access the Return Items option and process refunds. The system now correctly enforces permission settings, ensuring only authorized users can issue refunds.

Customer Group Restricted Coupons Not Working
We fixed an issue where coupons restricted to specific customer groups were not applying the discount.

Automated Invoice Emails Missing PDF Attachment
We resolved an issue where monthly invoice statements automatically sent to customers were missing the PDF attachment. 

Miscellaneous Item Department Not Respecting Discount Rules
We fixed an issue where miscellaneous items (the Misc Items you add in the Register that do not track inventory) were not following the rules of the department's discount eligibility.

Inventory Value Report Export Missing Month
Some stores were missing the month of October when exporting previous months from the Inventory Value Report. We have fixed this issue.

Missing Ship Date in Ordered Inventory Export
We’ve resolved an issue where the Ship Date column was not being included when exporting the Ordered Inventory Report. 

Form Style Receipt Missing Work Order Information
We've fixed an issue with Form Style receipts where certain Work Order information such as quantity and price were showing up for some Work Orders but not for others.

Error on Curbside Pickup at Checkout
We have resolved an issue when selecting Curbside Pickup at checkout where the system was loading the wrong pickup location or no location at all.

Incorrect Discount Display on Invoices
We fixed an issue where payments applied to an invoice were mistakenly displayed in the Discount field, even when no discount was given.

Edit Customer Window Failing to Load
We resolved an issue where the Edit Customer window was failing to load any customer data for specific customers.

Website Editor Navigation Missing
We have fixed an issue where the website editor navigation menu was missing when viewed from web pages containing the Blog module.

Suspended Transactions Not Resuming
We resolved an issue where suspended transactions could not be resumed. If a transaction was put on hold—such as when an employee paused the sale to retrieve a gift card—the system failed to load the suspended transaction afterward, preventing sales clerks from viewing or continuing it. 

Claim Ticket Option Not Showing in New Print Window
We've fixed an issue where the option to print a claim ticket for a Work Order deposit or pickup was not showing up in the new print window.

Unable to Delete Saved Card on File
We resolved an issue where a customer’s saved card couldn’t be removed after an autopay error. Card deletion now works as expected.

Online Customers Able to Add to Waitlist with the Setting Turned Off
We fixed an issue where customers shopping for an out of stock product were able to add it to the waitlist even though the waitlist setting was turned off.

Marketing Email Subscription Not Respecting Edits
We have fixed an issue where any marketing email subscription changes made before the customer opted in to marketing emails were ignored once the customer confirmed from the opt-in email.

Product Not Populating Correct Price in Register
We fixed issues in the Register causing some item prices to not populate the correct price.

Some Picked Up Special Orders Showing as Ready for Pickup
We've resolved an issue where Special Orders that had already been picked up were still showing as Ready for Pickup. This was happening in very rare cases when a Special Order was in the Register but one of the items was deleted before completing the transaction. We have corrected the data on those transactions.

 

 

That's all for this week. Thank you for being part of the MusicShop360 family. Take care, we love you!!

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