System Updates
June 7 – June 13, 2026
New
Work Orders Tab Added to Customer Details Page
A new Work Orders tab has been added to the Customer Details page, making it easier to view a customer's Work Order history without leaving their profile. You can now review Work Order details directly from the customer record and open individual Work Orders by clicking the Work Order ID for quick access.

Improved
Nothing New This Week
Fixed
Rental Contract Payoff Discount MiscalculationWe fixed an issue where discounted Rental Contract payoffs could calculate the discount without properly accounting for rental credit applied to the contract. Payoff discounts are now calculated correctly based on the adjusted contract balance.
Rental Contract Tax Total Calculation Rounding ErrorWe have fixed an issue where estimated tax totals on some Rental Contracts could display an incorrect calculated amount due to rounding discrepancies. Rental payment totals and tax calculations now display consistently and accurately.
Reverb Refunds Not Synchronizing CorrectlyWe resolved an issue where some transactions refunded through Reverb could remain active in the system. Refunded Reverb transactions now synchronize correctly, ensuring transaction statuses accurately reflect their refunded state.
Reverb Pricing Not Updating as ExpectedWe've fixed an issue where Reverb prices for certain products could not be updated and would revert to their previous values after saving. Reverb pricing changes now save and persist correctly on affected listings.
Archived Shopify Products Syncing Into Music Shop 360 During Product ImportWe've resolved an issue where archived Shopify products were being imported into Music Shop 360 during a product sync. Only active Shopify products are now imported.
Large Inventory Transfer Processing IndefinitelyWe corrected an issue where large Inventory Transfers could appear stuck in a loading state during send or receive operations, even after processing had completed successfully. Transfer status updates now display correctly, providing clearer feedback and reducing unnecessary retries or delays.
BOGO Coupon Not Working on WebsiteWe have resolved an issue where BOGO Coupons were being incorrectly marked as ineligible during web checkout. Coupon item matching logic now correctly identifies eligible items during online checkout.
Consignment Contract Using Incorrect PricingWe fixed an issue where items with Condition-based pricing always used the New item price on Consignment contracts. Pricing now updates correctly when the item Condition is changed.
Invoice Form Style Terms Display IssueWe've fixed an issue where Invoice receipts continued to display Terms even when the Terms option was disabled in the Form Style settings. Invoice printing now correctly follows your configured display preferences.
Voided Consignment Locking Serialized InventoryWe resolved an issue where serialized inventory items linked to a voided Consignment contract could not be removed from inventory. Items associated with voided Consignments are now properly released, allowing the serialized inventory record to be deleted when appropriate.
That's all for this week. Thank you for being part of the Music Shop 360 family. Take care, we love you!!
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