System Updates

August 9 – August 15, 2026

New

AI Assistant for Marketing Emails (Open Beta)
We have added an AI Assistant to the Create Email page that can draft a marketing email from a plain-language request prompt from you. The assistant will write both the subject line and full message while automatically pulling in your store's brand color, logo, and website links. You can attach images, adjust the AI's effort level, and keep refining the draft through follow-up prompts. This feature is now available to all stores as an open beta. Click here to view the full details in this Knowledge Base Article.

Improved

Reverb Orders With Cyrillic Text Not Showing Up in MS360
We've added a way to translate Cyrillic to Latin text so that Reverb orders with Cyrillic text will now appear in MS360.

Fixed

Conditional Pricing and Reverb Not Saving Vendor
We fixed an issue where, in some cases, conditional pricing used on a product linked with Reverb would cause the primary Vendor to not save properly. This only happened if the brand new pricing was not filled out.

Customers Are Able to Submit Duplicate Payments on Invoices
We corrected an issue where submitting an online Invoice payment twice in quick succession, such as through a double-click or in multiple browser tabs, could result in two separate payments being charged against the same Invoice.

Coupon End Date Shifting Forward by One Day After Saving
We fixed an issue where saving a Coupon would shift the end date forward by one day due to a timezone offset issue.

Some Receiving Orders Creating Duplicate Inventory Entries
We've fixed an issue where certain Receiving Orders could add inventory multiple times for the same item. We added safeguards to prevent inventory duplication during partial or corrupted Receiving Order completion, and we updated the RO deletion process to properly return inventory instead of leaving orphaned records behind.

That's all for this week. Thank you for being part of the Music Shop 360 family. Take care, we love you!!